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Retail is more digitised and sophisticated than ever. Alex makes it simple.

The retail industry is at a crossroads. Disruption has pushed retailers to redefine the customer experience through digitisation. Retailers of all kinds are now expected to navigate a complex web of online and physical operations, with all the payment and logistical challenges that entails. It’s not easy to offer increasingly personalised customer experiences without leveraging data to identify opportunities and create value. It’s even more difficult to keep everyone’s personal information safe.

Alex can deliver a solution to both these problems. In one platform.

Unify your channels from marketing to sales and foster collaboration. Align your entire enterprise around the data you need to compete.

Identify Opportunities, Unlock Value.

Retail businesses offer services to enterprise, residential and public customers. But a one-size-fits-all approach doesn’t work. Customers build deeper connections with companies that earn their trust and loyalty by providing personal experiences. Business units across the enterprise need specialised information to analyse operations and create targeted products and services. By unifying your entire system, Alex unlocks the hidden value of data by enabling insights to be drawn across the entire customer journey.

Use Trusted Data to Innovate.

Retail firms require trusted data for decision-making at all levels of the business. But C-Suite level reporting and decision-making is especially important. Alex provides insights into data with automated Quality and tracing analytics so that reporting can always be verifiable and accurate. Your analysts can leverage Alex to develop algorithms using the most trustworthy datasets. Alex’s world-leading suite of search, analysis and collaboration features enable the creation of new operating models and partnerships based on customer behaviours.

See what leaders in the Retail sector are saying about Alex Solutions.

Alex Solutions has been named a 2020 Gartner Peer Insights Customer’s Choice recipient for Metadata Management Solutions.

"Must Need Tool To Drill Data And Get Insights Out Of Them"

Retail Industry

$50 – 250M Revenue

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"Alex Brings Clarity To Our Complex IT Eco System Enabling The Right Decision To Be Made"

Retail Industry

$50 – 250M Revenue

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"Cross-System Lineage Was An Impossibility Until Alex For Our Organisation"

Retail Industry

$500M – 1B Revenue

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"Alex Helps New Initiates Understand Data Faster Than Reading Documentation"

Retail Industry

$1 – 3B Revenue

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"ALEX Reporting Tool Services"

Retail Industry

$1 – 3B Revenue

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Simplify the Compliance Maze.

When you handle customer payment information and shopper profiles, you need to keep them secure. If customers don’t trust you, they won’t shop with you. Retailers need to respond to the current economic and health crises. Alex provides the world’s best data lineage and impact analysis at scale. Granular traversal enables tracing sensitive data from source through to output, building understanding of dependencies. Some of the largest global retail companies use Alex Automated Data Lineage to demonstrate compliance with consumer data rights regulations.

Let us show you how Alex can meet and exceed your specific needs.