A leading insurance provider grappling with the complexities of managing vast, sensitive datasets across multiple jurisdictions needed a reliable solution for automating data classification and ensuring privacy. With data stored in various formats and locations and the added pressure of global regulatory compliance, the company faced the challenge of managing and classifying this data quickly and efficiently. The reliance on subject matter experts (SMEs) for manual classification was no longer sustainable, and the organization needed a solution that would alleviate the strain on these resources, minimizing operational costs and timelines while ensuring compliance.

Alex AI’s Data Classification module provided the answer. It delivered rapid, automated classification across the company’s entire data stack, empowering the organization to swiftly identify, categorize, and safeguard sensitive data at scale. By automating the classification process, Alex AI relieved the burden on SMEs, allowing them to focus on higher-value tasks rather than manual data discovery. The platform’s ability to rapidly process data across various sources and formats reduced the time-to-compliance, minimized the risk of human error, and established a unified, transparent governance framework for sensitive data.

The decision to adopt Alex was primarily driven by its speed and precision in automating data classification, which streamlined the compliance process and ensured data privacy across the company’s global operations. Additionally, the platform’s seamless integration with existing cloud and on-premise systems and its competitive cost structure made it an attractive choice for a scalable and cost-effective solution that could support the company’s growth.

Implementation was smooth and efficient. Alex AI was deployed to automatically scan and classify data across the company’s data warehouses and cloud systems, dramatically reducing the time spent on data discovery and increasing the efficiency of governance controls. The immediate impact was significant: compliance readiness time was reduced by 50%, and data transparency and control improved across all business units.

Looking forward, the long-term benefits were equally compelling. Alex AI enhanced the company’s data governance, ensuring compliance with ever-evolving global regulations while providing scalability for future data classification needs.

Customer Overview

• Region: Global

• Industry/Sector: Insurance

Challenge

• Capability Area: Data Classification and Privacy

• Data Complexity: The company struggled with managing and classifying vast volumes of sensitive data stored in diverse formats and locations across multiple business units and jurisdictions.

• Technical Landscape: The reliance on manual classification by subject matter experts (SMEs) created operational inefficiencies, and the data was spread across various cloud and on-premise systems.

• Operational Inconsistencies: The manual process was unsustainable, leading to delays, increased costs, and difficulties in ensuring compliance with complex global data privacy regulations.