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Transforming Data Governance: Enabling Scalable Risk Management for a Leading APAC Retail Bank

THE COMPLEXITY & FRICTION

 

Governing data across a top-4 APAC retail bank required managing 67 distinct business units, each operating with fragmented data streams and localized application stacks. This landscape spanned 10 enterprise platforms and over 600 applications, making the manual oversight of Critical Data Elements (CDEs) impossible. This lack of visibility meant risk management was purely reactive, leading to heightened exposure and operational inconsistencies that threatened regulatory standing in a rapidly shifting financial market. The institution required a way to bridge the gap between high-level risk policies and the technical reality of their disparate data estates.

 

THE STRATEGIC PARADIGM

 

Alex Solutions was chosen to provide a centralized coordination fabric that synchronized these disparate business units under a unified risk intelligence layer. By mapping and publishing every CDE, data control, and policy across the entire network, the platform established a ‘Single Source of Truth’ that enabled a federated model of ownership. This allowed business units to independently oversee their specific data assets while remaining anchored to global risk standards. The organization leveraged Alex Solutions as the foundational enterprise data operations layer to transform fragmented manual processes into an actionable technical structure that provided real-time transparency for both internal auditors and external regulators.

 

TECHNICAL INFRASTRUCTURE & INTEGRATION

 

Data Management Oracle, SQL Server, PostgreSQL, Google BigQuery, Informatica
Reporting & BI Tableau, QlikView
Analytics SAS Base, Google BigQuery
Compliance Moody’s, OneSumX

 

QUANTIFIABLE OPERATIONAL IMPACT

 

  • 1,770+ Critical Data Elements (CDEs) defined and tracked with fully automated lineage.
  • 1,400+ Data Controls established across 67 business units, significantly enhancing risk mitigation.
  • 39 Standardized Policies implemented enterprise-wide to ensure a resilient, audit-ready posture.
  • Elimination of manual documentation bottlenecks, achieving a 70% reduction in evidence gathering time.

Customer Overview

Region

APAC

Challenge

  • Data Risk Exposure
  • Federated Business Units
  • Critical Data Elements
  • Governance Debt

Technologies

  • Data Risk Exposure
  • Federated Business Units
  • Critical Data Elements
  • Governance Debt

The Leader's Choice

Read the Reviews
Outstanding visionary technology backed up by sensational service!
CEO & Co-Founder <50M USD Software

the product has delivered the capabilities that we have requested and importantly, we have found the vendor particularly easy and helpful to work with.

Trusted partner who continues to innovate and impress
General Manager 10B+ USD Telecommunication

Alex have proven over multiple engagements with different parts of our business to have both impressive solutions and responsive service.

The solution delivers exactly what it says it will.
CIO Gov't/PS/Ed Energy and Utilities

The vendor had a clear and articulate understanding of their tool and how it delivers value to the organisation. They were able to clearly identify all components of the chosen systems including identifying previously unknown relationships and data movements.

ALEX has a solution/product provided Metadata/data lineage visibility to the Organisation
Head of IM Architect 50M-1B USD Healthcare and Biotech

Metadata management is an important asset. With growing breath and width of data in the industry, it is evident that there are strategic Medatada management systems. Alex had what we wanted and deployment was satisfactory.

Product Offers Automation and Scalability but Faces Complexity and Cost Concerns
SYSTEM ENGINEER

My best reasons are: 1. Advanced, Fully Automated Data Lineage & Quality. 2. Comprehensive & Unified platform. 3. Strong Governance & Metadata 4. Enterprise-Grade Scalability & Cost Efficiency.

Positive Experience With Intuitive Design, Concerns Over Service Responsiveness
Sales Manager

It is a very good solution, ergonomic and intuitive.

Efficient Interface Makes ALEX User-Friendly for Data Quality Management
Data Analyst

in the beginning , using ALEX was a little unfamilliar , but once i got used to it , the experience became smooth and effective . the interface is easy and it handles data tasks effectively without complexity and it helps me me to trsut my data and reduces manual checking..

Revolutionizing Decision-Making with ALEX's Data Management System
IT Services Associate

Our decision-making process has greatly since we started utilizing the ALEX, thanks to reliable data analysis and facts. Data can be shared quickly and easily between systems. For me, Alex's data management system is the best.

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